Telephone Skills At Work (Business Skills Express Series)

Type

Book

Authors

Judith Fisher

ISBN 10

1556238584

ISBN 13

9781556238581

Tags

Management, Communications

Description

In today's technology-driven business world, there's an essential set of rules for using the telephone successfully. This book goes beyond the basics and explains how to make the telephone a strategic tool for handling complaints, improving customer skills, and more. - from Amzon

Number of Copies